If your product is defective, you can exchange or return merchandise for any order you made on 

You must send you complaint within 30 days after having received your purchase. Beyond this period, no exchange will be possible. Before returning an item, please contact us by email at Any damaged product will not be exchanged. 

If you wish to return or exchange an item for any reason besides defect, you will be responsible for the return shipping charges and must ensure that all items are in the condition they were received in. We do not allow refund, we only issue credit note.

Please note that on sale items are final sale and that we won't allow any exchange or return.

All samples are sold as is. They can have defects, unusual dye or anything that make them "sample". As they are sold at a certain percent off, it won't be possible to exchange or return any sample.